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Just-in-Time Cafe

MISSION: Cultivate a hub where problem solvers connect, share and grow.

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We create an inclusive and positive space where people around the world connect with each other to learn and grow.

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We have the courage to challenge and inspire each other to create a constant state of awesomeness

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We believe that by lifting each other up we will strengthen the global problem-solving community



“The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes.” – Marcel Proust

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“I haven’t failed. I just found 10,000 ways that didn’t work.” – Thomas Edison

Tracy O'Rourke is known for her collaborative approach and her ability to deliver results, Tracy advises companies and spearheads implementation on cultural change, leadership development, customer experience, strategic alignment, and Lean process improvement.


For over 25 years, Tracy has been a successful advisor to clients ranging from mid-sized organizations to Fortune 100 companies with a specific focus in service industries such as government, education and nonprofit industries.

Elisabeth Swan's analytical mind combined with her ability to bring people together has formed the backbone of her approach to helping organizations achieve their missions. She’s spearheaded process improvement deployments, cultural transformations and guided leadership through successful transitions. 

For over 30 years, Elisabeth has been a successful advisor to clients ranging from small businesses to Fortune 100 companies with a specific focus in service, hospitality and nonprofit industries.



Elisabeth and Tracy are co-authors of The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey, and co-host of the Just-In-Time Café Podcast.


They are also co-creators and facilitators of UC San Diego’s most successful blended learning programs in Lean Six Sigma.

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Why build a new community for Lean practitioners? 

There is a need in our industry for community, collaboration + fun, and we are dedicated to providing a place where Lean practitioners can share experiences, find support, grow their network and actively contribute to the industry by bringing new, innovative ideas or by helping us see existing practices from a new perspective. 

Here, ideas are welcome and we can't wait to see what springs from the JIT community.


One of the biggest strengths of community is shared resources. Another is learning from the experiences of other members. There are a lot of tools out there for Lean practitioners, some great, some not so great. Here we encourage you to share those tools, and tips, that have worked for you.


Share links, reference articles, invite your fellow community members to events that will help them learn, grow and continue to contribute to our collective knowledge.


Share your resources and take advantage of those resources others have shared. 

And don't forget there is a growing collections of original and curated content to be found in the JIT Cafe podcast and webinars.


Support can take on many forms. We hope to see it in all of its varied manifestations here at JIT Cafe. From being or finding a sounding board for interesting ideas to offering advice to a peer who asks for guidance, from sharing job and learning opportunities to connecting colleagues and building networks, this is a place we hope you can find what you need to overcome obstacles and continue on your Lean journey. 


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