Just-in-Time Cafe

Just-in-Time Cafe

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You are always welcome at the
Just-in-Time Cafe
Coming Up

The Lean Six Sigma Leader - UC San Diego Course

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Are your people jumping to solutions instead of solving problems? Are they throwing money and people at problems instead of applying process improvement? Are they making decisions based on opinions instead of data? Are you optimizing your leadership abilities to build a continuous improvement culture full of problem solvers?

Register by October 5th for this dynamic course that provides leaders with what they need to build an army of problem solvers. Tracy O’Rourke and Elisabeth Swan will guide you through what drives successful organizational change. They'll meet with you regularly to help you ensure that process improvement projects align with business objectives.

Lean Six Sigma Leaders need more than tools to foster cultural transformation. This course employs an effective blend of learning modes, application, group discussion and guidance to provide you with the critical framework to confidently build a problem-solving culture and inspire behavioral change.

“The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes.” – Marcel Proust

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Tracy O'Rourke

Two things about my work intrigue me. I love helping clients solve their culture puzzle. What’s working well? What’s not? What norms hold the current culture in place? How can we understand the root causes behind why the culture is the way it is? Then we work to build an intentional culture. 

At the individual level, I love the “Aha” moment when people realize that this stuff works. I love it when they’re hungry to apply the concepts even more. These are my true rewards.  


Elisabeth Swan

I’m a translator. I love taking complicated topics and deciphering them, so they make sense to myself and everyone around me. I love collaborating with clients and colleagues to build a problem-solving culture together. I get a huge sense of satisfaction working with others to overcome seemingly intractable organizational barriers.


I get a kick out of sharing what I’ve learned so the people I work with don’t have to struggle quite so much for so long or at least not as much as I did. I love the moment when a student no longer needs me.


“I haven’t failed. I just found 10,000 ways that didn’t work.” – Thomas Edison

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Solving problems is messy. Changing the culture takes time. Working remotely is still new. But it’s all a bit easier when you have someone to lean on. There's a place for everyone to gather! Come hang out at the Just-In-Time Cafe where problem solvers enjoy vital connections. Come find inspiration and learn from friends, experts and colleagues.