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Lean Communication Systems that Build Engagement & Trust, with Jennifer Tankanow

Do employees get confused when the organization sends mixed messages? Have you ever taken the time to find out how your business infrastructure, policies, or formal channels impact your employees? Communication represents all of the ways we send, receive, and process information. Communication is what we say, what we don't say, what we do, and how we react.

Watch this 1-hour webinar with guest host, and Toyota veteran, Jennifer Tankanow to learn how to use the communication system to drive engagement, support a lean culture, and ensure people know how they contribute value to your company every day.


  • The role of the business and leaders in creating trust with employees

  • The 5 Levels of Communication

  • Introduction to the Communication System

  • Aligning Beliefs, Actions, and Words


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