A Systemic Approach to #RootCauseRacism, with Deondra Wardelle
It's episode 81 and the highlight is Tracy and Elisabeth's interview with Visionary Leader Deondra Wardelle. They uncover how this Toyota Kata practitioner has put her considerable problem-solving skills to work supporting the #RootCauseRacism movement. Next up we’ll review an app that lets you collect, share, evaluate, experiment, incubate, & develop the best ideas in your organization. And for Q&A we asked our community if they ever got their customers “wrong.” Apparently that happens a lot more than you might think.
There's a lot going on at the cafe!
0:06 - Intro
01:30 - What's On The Menu
02:10 - Hot Apps
07:36 - Q&A - Getting the Customer Wrong
Join the conversation on LinkedIn (click the link)!
18:01 - Featured Guest - Deondra Wardelle
50:14 - Upcoming Events
July 21 Webinar - "Building Teams: Be Intentional & Get Better Results"
This September: Lean Six Sigma Leader course at UC San Diego
Thanks for Listening!
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Link to the video version of this podcast: https://youtu.be/n3TvJ6EhngA
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