How Lean Six Sigma Problem Solvers Can Hone their People Skills



Problem solvers can map a process but often struggle to navigate the politics of changing anything about it. The data is clear, the problems are documented—so why won’t people get on board? Join this 1-hour webinar and we’ll cover why the people side can be a struggle and, more importantly, how to engage and include others—how to turn resisters into allies on our journey to building better workplaces.


Learning Objectives:


After completing this Webinar, you will be able to:

  • Define people skills

  • Describe the difference "power" skills make in problem solving

  • Differentiate between which techniques to use and when

  • Outline ways to measure People Skills

  • List the tips and tricks of increasing the ownership around improvement efforts


Agenda:

  • People Skills

  • Why they matter

  • How to use them

  • How to measure them

  • Tips and tricks


Who is Elisabeth Swan: https://www.linkedin.com/in/elisabethswan/